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Live Chat back to Bot#234

It would be nice to finish a live chat conversation and redirect the user to a Bot automation. This way we can make a quick survey about the support satisfaction or even open the possibility to continue the intended bot.

Use cases:
Satisfaction survey after support
Resume a Tutorial/Lesson after asking questions to a teacher
Resume after asking questions to a seller

  • Logic -
    Bot runs
    Visitor clicks to Live Chat
    User (Continually) clicks to send visitor back to bot flow
4 years ago
Changed the status to
Under consideration
4 years ago

Yes let’s do this!

2 years ago