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Immediate iOS notification#426

Often I receive notification when the customer has already closed the bot, I would like to receive the notification immediately when they open chatbot, before they have started typing anything, so I can join the conversation as soon as possible.

3 years ago
Changed the status to
Archived
3 years ago

Hi Maria, why is this archived? I still have this issue.

3 years ago

Hey Niki, Sorry, it seems that the comment I left for you has been overwritten. In my comment I was saying that we had a notification that should suit you. You just have it turned off in your account. It’s called “Anonymous leads started using your bot”. You should turn ON the in-app notifications for it. Feel free to contact us at help@continual.ly if you still have the issue.

3 years ago

Thanks Maria, I have just turned it on.

3 years ago