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Website visitor UI
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Make chatbot accessible please
#395
We had an accessibility testing company review our website and one of the first things they noticed is that our chatbot cannot be activated using a keyboard. As a dev company that highly promotes accessibility compliance, having a chatbot that is in
Website visitor UI
1
Webcam/Screen Record
#359
Live Chat Plugin that supports video, audio, and screen recording to speed up response time and provide better, personalized customer service. Additionally, if capability allows (or if integrated application/program permits), a way to communicate b
Integrations
Live chat
Website visitor UI
15
Include ability to take user to FB messenger
#328
This could be done via an icon at the top of the chat interface or you could add it as a block. or give us the option instead of live chat because messenger live chat is more powerful
Website visitor UI
38
Include Search, Email, & messenger icons at the top of the chat interface that can be accessed anytime
#325
Include Search, Email, & messenger icons at the top of the chat interface that can be accessed anytime. See image
Under consideration
Website visitor UI
15
White background on header
#301
I would like for the header on the chat menu to have the option of being white. Currently, there is no way to set the text color to anything but white. There should be an option to set the text color to a darker color.
Under consideration
Website visitor UI
9
Landing Page (Embeddable Pages) Templates
#261
There's a tool called Reach.at that has some nice templates for you to inspire: https://reach.at/feedbacktemplate https://reach.at/salesmeetingtemplate https://reach.at/businesstemplate https://reach.at/personaltemplate
Under consideration
Landing page
Website visitor UI
23
Add "start new conversation" button on chatbots, for return users
#259
When you have a return visitor, they have no way of starting a new conversation, they are just stuck reading past conversations if they don't find the small transparent restart button. They need a way to start a new conversation.
Under consideration
Website visitor UI
14
Upload custom widget icon
#236
Please add option that allow to change chat widget bubble icon by using our own upload image
Under consideration
Website visitor UI
15
Allow us to change the font color of the welcome message text
#227
For instance, if we want the welcome message to be white, the text would need to be black, or something of contrast. Currently, the only color option for the welcome text is white, which forces us to make the welcome bubble a color (which does not a
Under consideration
Website visitor UI
12
Appointment Short date format
#220
Hi, Please Add the Y-m-d format to the Appointment Short date format. Or, Please Add custom settings.
Under consideration
Website visitor UI
3
Offer pop-out answers when bot loads
#194
It would be great to have the option when a bot loads on a web page to include several clickable answers to initiate the bot (i.e. welcome message, like "Hello, is there anything I can help you with today" + below the welcome message several options
Website visitor UI
Landing page
8
Loading Animation / Delayed Start of messaging flow
#186
Loading of the website visitor UI sometimes takes many seconds, especially in mobile browsers. During that time, a white screen is displayed. Could you add a fast loading animation to show that the content is loading. Moreover, it would be great, if
Website visitor UI
Optimization
10
Transparent background option for chat widget
#152
Styling makes difference when using modern sites. It would be nice to have a similar style of the full screen landing page not in chat widget!
Website visitor UI
12
Chat widget round corners
#155
Considering the chat speech bubbles, the chat widget don't follow the same pattern. Applying this CSS, it gets better visually: ` #continually-conversation-frame { border-radius: 15px; } #continually-close-button { border-radius: 0 15px 0
Website visitor UI
5
Complete white labeling of dashboard/subaccount login/CNAME
#147
Complete white labeling of dashboard/subaccount login/CNAME So we can offer this to our clients as part of our own product/service
Website visitor UI
65
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