We had an accessibility testing company review our website and one of the first things they noticed is that our chatbot cannot be activated using a keyboard. As a dev company that highly promotes accessibility compliance, having a chatbot that is in

Live Chat Plugin that supports video, audio, and screen recording to speed up response time and provide better, personalized customer service. Additionally, if capability allows (or if integrated application/program permits), a way to communicate b

This could be done via an icon at the top of the chat interface or you could add it as a block. or give us the option instead of live chat because messenger live chat is more powerful

Include Search, Email, & messenger icons at the top of the chat interface that can be accessed anytime. See image

I would like for the header on the chat menu to have the option of being white. Currently, there is no way to set the text color to anything but white. There should be an option to set the text color to a darker color.

There's a tool called Reach.at that has some nice templates for you to inspire: https://reach.at/feedbacktemplate https://reach.at/salesmeetingtemplate https://reach.at/businesstemplate https://reach.at/personaltemplate

When you have a return visitor, they have no way of starting a new conversation, they are just stuck reading past conversations if they don't find the small transparent restart button. They need a way to start a new conversation.

Please add option that allow to change chat widget bubble icon by using our own upload image

For instance, if we want the welcome message to be white, the text would need to be black, or something of contrast. Currently, the only color option for the welcome text is white, which forces us to make the welcome bubble a color (which does not a

Hi, Please Add the Y-m-d format to the Appointment Short date format. Or, Please Add custom settings.

It would be great to have the option when a bot loads on a web page to include several clickable answers to initiate the bot (i.e. welcome message, like "Hello, is there anything I can help you with today" + below the welcome message several options

Loading of the website visitor UI sometimes takes many seconds, especially in mobile browsers. During that time, a white screen is displayed. Could you add a fast loading animation to show that the content is loading. Moreover, it would be great, if

Styling makes difference when using modern sites. It would be nice to have a similar style of the full screen landing page not in chat widget!

Considering the chat speech bubbles, the chat widget don't follow the same pattern. Applying this CSS, it gets better visually: ` #continually-conversation-frame { border-radius: 15px; } #continually-close-button { border-radius: 0 15px 0

Complete white labeling of dashboard/subaccount login/CNAME So we can offer this to our clients as part of our own product/service