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Better Promotion of Zapier Integrations
#369
Hi Guys, I've looked at quite a few suggestions on this board, and I know that a number of these could very eaily be configured by the user using Zapier. For example, I can see there is a clickacall integration suggestion, we use CallPage and I know
Integrations
Settings
3
Email translation and sending name
#353
1) Translate inside the email this strings: "To respond simply reply to this email" 2) The sending name of email is just a First name. Would be nice to have a name and company name. Like @firstname from @companyname
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Notifications & emails
Live chat
7
Login to multiple accounts
#335
I don't think it makes sense that I can only be logged into one business... As admin I should be a user on more then one account. For example... I manage customer support for three business, so I create them each a sub account with no way to prov
Scoping
Settings
25
Departments to organize Team Members
#323
In an effort to route leads to the appropriate office/partners, we could use team grouping functions. Perhaps bundling them together will be sufficient but I can see strategic use-cases for such a feature. Even on agent can govern an entire departme
Under consideration
Live chat
Settings
Notifications & emails
11
Q&A self-help section like Help Scout
#249
Please add module to create a self-help section similar to HelpScout helpdesk inside the chat box which we can reduce the support request drastically
Under consideration
Settings
39
Add option to remove YEAR from date object
#228
This way it can be used by other industries too. Like real estate. I want to use it for a question WHEN WOULD YOU LIKE TO MOVE IN.
Committed
Bot's Page
Settings
8
import localisation
#193
Please add the option to export and import localisation using excel / csv file
Settings
5
2FA to secure Continual.ly account
#151
As Continually has access to agendas and what not, I would suggest to incorporate some sort of secure login, preferrably 2FA.
Settings
16
Store more than one profile picture
#60
Under consideration
Settings
7
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