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Under consideration
Filter
Trending
Link to Content Automatic Redirect Option
#385
When adding a Link to content object, add a toggle option to automatically redirect a bot user to the targeted link results. This would only be available for links to internal content. For example, if a user selects "I am interested in your auto lis
Under consideration
Bot builder
3
Highlight Triggered Object and Path in Builder
#384
This feature request is an enhancement of #289, "Group objects In the Builder". We all know how difficult it can be to track triggered objects and their paths. Wouldn't it be great to click on a prior or next object arrow icon, within an object, to
Under consideration
Bot builder
1
Showing a leads o/s and web browser infomation for tech support.
#382
When people are using this for tech support on sites it would be nice to see infomation about the o/s and web brower. along with web browser's settings (like what whatismybrowser.com puts out)
Under consideration
Live chat
Lead profiles
1
Gif in "message" widget
#379
Allow to use a gif in the preview"message" widget, like you can use an image, YouTube video or website.
Under consideration
Bot builder
Bot's Page
5
Schedule chatbot messages for deal launches or time sensitive events
#372
Allow us to set a message to show on a certain date and stop showing on another date. This is really helpful if an e-commerce site is running a sale so we can schedule pinging customers with the sale, and stopping the message at the time the sale sh
Under consideration
Bot builder
13
Allow account owner to be added as a user to subaccount
#370
Right now, there is no way for the account owner to be in the team of a subaccount. In order to access the subaccount, you need to login one of the other seats at the sub account instead of your own. This would cause management issues on who did wh
Under consideration
Sub accounts
10
Ability to add more info on 'Landing Pages'
#367
Would like the ability to add more info like: Testimonials FAQs 'About Me' Similar to 'Book Like A Boss' Could be really useful!
Under consideration
Calendar
Landing page
15
mailto option for "link to content"
#364
I would like to be able to set a specific mailto address rather than URL/URI on the "link to content" option.
Under consideration
Bot builder
5
IP Address Lookup
#361
It would be great if we know is lead using VPN or NOT. Thanks https://ipinfo.io/138.43.101.68
Under consideration
Lead profiles
6
Knowledgebase feature
#354
Hi there, It would be great if Continually could introduce knowledge base feature as some competitors have. (intercomi crisp gist etc) Ideally these features should be present -Multilingual knowledgebase -Internal (only to be seen by our users) , e
Under consideration
37
Keyword trigger
#351
Make the bot respond to a keyword triggered in a message to the bot. Keep it basic and ship it and then expand on the complexity after.
Under consideration
Bot builder
41
Different periods of availabilty per day
#348
If I don't work full time and my availability if different each day, I would like to be able to choose per day without having to enter "Continually time blocks" in my calendar as I use the same calendar for everything. For example: - Monday from 11a
Under consideration
Calendar
16
Phone call capability.
#344
Like all other messaging apps, have a phone call capability. Great from international customers or people who want to take the conversation over by phone. Much neater in the Bot itself this would mean integration with other apps like whatssapp, mes
Under consideration
Bot builder
45
Send a Text when new visitor Joins
#343
When outside the office it alerts that a visitor want to chat if the continually app has not been opened. Botha failsafe and an extra notification while away from the pc. A few other chatbots have this.
Under consideration
Installation
29
Add messaging while waiting for API to process in the background
#336
I think this would create a benefit because the user is not waiting for the bot to process information they will still be engaged with the bot while the process is going on in the background. Even just having 1 or 2 messages to fill in the time gap
Under consideration
Bot builder
5
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