For the live chat an indication how many visitors are in line in the queue to be helped. ex: you are the third in line.

It would be ideal if there was a possibility to rank high performing bots and how far along the average conversation lasts before a lead converts.

Let's say that you created a flow or message, etc in one of your bots but then you decided that, that message or flow actually needs to go into a different bot (that's already created). It would be awesome, if you could select that message and just

Now that Google is charging for their business workspace, we can expect a shift from 3rd party apps like Slack to Google ecosystem. It makes sense to have the integration ready for Google Chat

I have client feedback on the questions module for name, email, phone etc. They believe that it lowers conversion rate because the lead may not anticipate how many fields they have to fill out in succession. Can we group generic questions like nam

Have a month option so the client does not have to go day by day to book something that will occur in a month.

When integrating with Halo, you can create a ticket in Halo that includes the bot conversation (the automated conversation), but currently it doesn't seem possible to incude a live chat conversation. (I've spoken to you support and they advise it's

Wouldn' it be awesome, to have Bots that have autoplay Function for YouTube and Vimeo Videos? There are some other tools around which are "Video Bots". So you can Put your Answer Buttons onto the Video to go further. The First Step for this would

Hi, After I added your script to the site I see 8 js scripts for your app. Can you reduce number of scripts and the weight of total scripts (300 kb)? Can you add a CACHE TTL for each script? https://snipboard.io/XatCib.jpg Sam

We should be able to use Continually variables to get values and send them to webhook. For example, the imput of a complete conversation

Currently when the conversation is closed, if a user clicks the new conversation button, the previous chat is opened. It would be nice to open a new one and re-enter the chatbot flow.

Right now, you can only set one time for all checked days. Would be great to be abel to set available times for each day individually on the calendar.

Hi, I think it's time to improve customer service, giving them the ability to generate a Ticket and at the same time manage them to answer or solve specific queries. I would like to know if this is possible or is there any way to implement it so t

Hello. There should be a slack, circle, facebook page of continual.ly users where we can share ideas & tips. It would make the software better and your user better at building the bot.