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Train the chatbot with our own data
#425
It would be an awesome feature when we can train different bots with our own data (pdf, txt-files, url, etc.), like Chatnode.ai for example. Visitors can type in any questions they want, as if he's chatting live. The chatbot searches automatically
Bot builder
12
Allow change of picture and name of a bot to be changed based on answers to a question
#424
Allow change of picture and name of a bot to be changed based on answers to a question.
4
Expand auto chatbot with typing one word subject tag feature
#423
Adding a feature to the chatbot (not live chat) for visitors for typing a subject (one word/tag). In the dashboard>messages, we are able to connect those tags to links on our website. For instance: 1. visitor types 'price' and the chatbot will sh
Bot builder
3
Make desktop notifications more accurate
#419
Browser notifications are very inconsistent. Sometimes it goes off a minute or two late, sometimes it doesn't go off at all.
Notifications & emails
7
Monday.com and postcron
#418
Include in integrations for CRM (monday.com) and social media (postcron)
Integrations
2
Queue - How many waiting in line.
#414
For the live chat an indication how many visitors are in line in the queue to be helped. ex: you are the third in line.
Live chat
11
Identify top performing bots
#413
It would be ideal if there was a possibility to rank high performing bots and how far along the average conversation lasts before a lead converts.
Bot builder
6
Gohighlevel integration
#412
Is GHL integration on the roadmap?
Integrations
10
Editing Bot Feature
#411
Let's say that you created a flow or message, etc in one of your bots but then you decided that, that message or flow actually needs to go into a different bot (that's already created). It would be awesome, if you could select that message and just
Bot builder
6
Integrate live chat with Google Chat (previously Hangout)
#410
Now that Google is charging for their business workspace, we can expect a shift from 3rd party apps like Slack to Google ecosystem. It makes sense to have the integration ready for Google Chat
Integrations
6
Add A Contact Form (Group Question Fields Into Form)
#409
I have client feedback on the questions module for name, email, phone etc. They believe that it lowers conversion rate because the lead may not anticipate how many fields they have to fill out in succession. Can we group generic questions like nam
Bot builder
10
Calendar View
#408
Have a month option so the client does not have to go day by day to book something that will occur in a month.
9
Halo integration - update Halo ticket with live chat conversation.
#407
When integrating with Halo, you can create a ticket in Halo that includes the bot conversation (the automated conversation), but currently it doesn't seem possible to incude a live chat conversation. (I've spoken to you support and they advise it's
Integrations
2
Autoplay Vodeo
#406
Wouldn' it be awesome, to have Bots that have autoplay Function for YouTube and Vimeo Videos? There are some other tools around which are "Video Bots". So you can Put your Answer Buttons onto the Video to go further. The First Step for this would
Bot builder
4
Improve Serve static assets with an efficient cache policy
#405
Hi, After I added your script to the site I see 8 js scripts for your app. Can you reduce number of scripts and the weight of total scripts (300 kb)? Can you add a CACHE TTL for each script? https://snipboard.io/XatCib.jpg Sam
Optimization
1
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