Sorry, we don't support your browser.
Install a modern browser
Let us know how we can improve. Vote on existing ideas or suggest new ones.
Trending
Search
Make a suggestion
Knowledgebase feature
#354
Hi there, It would be great if Continually could introduce knowledge base feature as some competitors have. (intercomi crisp gist etc) Ideally these features should be present -Multilingual knowledgebase -Internal (only to be seen by our users) , e
2
Email translation and sending name
#353
1) Translate inside the email this strings: "To respond simply reply to this email" 2) The sending name of email is just a First name. Would be nice to have a name and company name. Like @firstname from @companyname
Settings
Notifications & emails
Live chat
2
Keyword trigger
#351
Make the bot respond to a keyword triggered in a message to the bot. Keep it basic and ship it and then expand on the complexity after.
Bot's Page
3
Allow the transition into Facebook messenger via ManyChat
#352
Allow the transition into Facebook messenger via ManyChat
Integrations
1
Different periods of availabilty per day
#348
If I don't work full time and my availability if different each day, I would like to be able to choose per day without having to enter "Continually time blocks" in my calendar as I use the same calendar for everything. For example: - Monday from 11a
Calendar
2
Different types of events and possibility to pay for them
#349
Currently we can only create one type of event. I would like to be able to create different types of events and possibly add an option to pay to book that event. It would be fantastic to have the booking tool and bot tool all-in-one, and not to have
Calendar
1
Windows App/Tryshift
#347
Any chance to get a desktop app or at least integrate it with tryshift.com <-- its free to integrate with them
Integrations
1
send webhook
#346
I have automation on my website with plugin (uncanny automator) and the plugin gets webhook in, if you add just simple webhook that would help a lot for all diffrent automation apps.
Integrations
8
Phone call capability.
#344
Like all other messaging apps, have a phone call capability. Great from international customers or people who want to take the conversation over by phone. Much neater in the Bot itself this would mean integration with other apps like whatssapp, mes
Under consideration
Bot builder
16
Send a Text when new visitor Joins
#343
When outside the office it alerts that a visitor want to chat if the continually app has not been opened. Botha failsafe and an extra notification while away from the pc. A few other chatbots have this.
Under consideration
Installation
11
Have Transcript ability natively in the Chatbot
#342
This helps both presales and customer service because all elements discussed are recorded. Something not regularly done in aphone call. Many livechatbots offer this from other chatbot companies. It's such a valuable feature. Zapier, yes but that's
Under consideration
Bot builder
7
Allow Attachments natively in the bot itself
#341
Like Fiver do in their chatbot. This allows prospective clients of customer services to receive screenshots of items that are being referred to. It is possible via any other messaging program like whats app, messenger, telegram, signal plus many o
Under consideration
Bot builder
7
Intergrate with Deskera
#338
Intergrate with Deskera
Integrations
11
AwareNow integration
#340
AwareNow is an all-in-one platform for coaches that involves a CRM, scheduling, and more.
Integrations
1
Integration with VerticalResponse
#339
Integration with VerticalResponse
Integrations
1
Sign in
Make a suggestion