Is anyone else's bots down & not working? Not even the bot on the continual.ly website works. LOL. This is such a bummer. I have spent so much time making that into a very useful tool for me. BOOOOOOOOOOOOOOOOOOOOOOO

No one will respond to questions about how your iOS app dissappeared. I'd love to put it on the roadmap that you actually respond.

It would be an awesome feature when we can train different bots with our own data (pdf, txt-files, url, etc.), like Chatnode.ai for example. Visitors can type in any questions they want, as if he's chatting live. The chatbot searches automatically

Adding a feature to the chatbot (not live chat) for visitors for typing a subject (one word/tag). In the dashboard>messages, we are able to connect those tags to links on our website. For instance: 1. visitor types 'price' and the chatbot will sh

Browser notifications are very inconsistent. Sometimes it goes off a minute or two late, sometimes it doesn't go off at all.

For the live chat an indication how many visitors are in line in the queue to be helped. ex: you are the third in line.

It would be ideal if there was a possibility to rank high performing bots and how far along the average conversation lasts before a lead converts.

Let's say that you created a flow or message, etc in one of your bots but then you decided that, that message or flow actually needs to go into a different bot (that's already created). It would be awesome, if you could select that message and just

Now that Google is charging for their business workspace, we can expect a shift from 3rd party apps like Slack to Google ecosystem. It makes sense to have the integration ready for Google Chat

I have client feedback on the questions module for name, email, phone etc. They believe that it lowers conversion rate because the lead may not anticipate how many fields they have to fill out in succession. Can we group generic questions like nam

Have a month option so the client does not have to go day by day to book something that will occur in a month.

When integrating with Halo, you can create a ticket in Halo that includes the bot conversation (the automated conversation), but currently it doesn't seem possible to incude a live chat conversation. (I've spoken to you support and they advise it's