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Let us know how we can improve. Vote on existing ideas or suggest new ones.
Custom meeting invites per bot
Hello! Can you please make it possible for each bot to have its own meeting length and its own customized calendar invite?
Show date on hovering over time in chat.
If there have been a lot of interactions in a chat, the date line is usually scrolled a long way back making it a pain to see what date the chat was from. Having the date appear if you hovered over the time showign in the chat would be helpful.
Sub Account Views
The ability to set a limit to the number of views allocated to each sub account so it doesn't eat into your master account limit.
Add option to remove YEAR from date object
This way it can be used by other industries too. Like real estate. I want to use it for a question WHEN WOULD YOU LIKE TO MOVE IN.
Remove option for sub-account to add seats
Ability to add more users to a Sub account and control the number of views.
Language setting per bot instead of for all bots
Hi, I have clients in different countries and I need to set up bots that speak the various languages. Now I can only set a language for all bots. Please make it possible to set a language per bot.
Notifications & emails
Add description to video and image objects
Targeting - trigger bot for customers who are ready to exit
Show in-app notifications on Live chat page when the Active Visitors is collapsed
Add more column options to leads table
Single Sign On
Salesforce Pardot integration
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